Reference

Legal terms for your 4ra account

This page sets out how access, data use and account changes work on 4ra.

Local lawAccess checksData useAccount changes
4ra Legal terms for your 4ra account
CONTACT ROUTES

Where legal questions reach us

If you want to question a clause, ask for a copy of the terms or check how a request was handled, use the support paths below.

Contact form Use the contact form on 4ra and choose the legal subject line.
Email trail If you need a record, write from the email attached to your account.
In-app chat For quick status checks, open chat from inside your account.
DATA AND ACCESS

How we handle legal requests

We keep this policy area practical: data is used for account setup, support, dispute handling and legal duties; cookies help with sign-in and session control; and any request to change your details…

Data handling

We keep only the data needed to run your account, answer disputes and meet legal duties. When a record is no longer required, we check whether a law asks us to keep it longer.

Cookie use

Session cookies help us keep you signed in, remember form state and spot unusual activity. If you clear them, some pages may ask you to verify again before the account continues.

Account security

Your login details stay tied to your account, and we expect you to protect them. If you suspect misuse, contact us quickly so we can review the session and block further access.

Retention period

We retain request logs, change history and support messages for the period needed to resolve disputes, meet legal duties and keep a traceable record of account actions in India.

Change requests

If you want to update your name, phone number or contact email, send the request from the account that owns the record and include the details we need to verify it.

Contact path

For anything about policy wording, access or record changes, use the contact path inside the site so the message reaches the team that handles legal and account data.

Common legal questions for your account

These questions cover access, record handling and request routes. If your situation depends on local law, the answer follows the law where you are, and our team points you to the right contact path for the account tied to your request. Keep your details current so replies can be matched quickly, and so any correction reaches the right record without delay.

You can access 4ra only where local law permits it. If your region allows it, the account terms shown inside the site apply; if not, access stays closed until the legal position changes.

If local law does not permit use, you should not create or keep an active account for that region. We will not route requests for access there, and any existing record follows the law that applies.

We keep the details needed to operate your account, confirm requests and meet legal duties. That can include identity data, contact details, support history and change logs, but only for as long as the law requires.

Yes. If a name, phone number or email needs correction, send the request from the account that owns the record and include the updated details. We verify it before making the change.

Where local law allows deletion, you can ask us to remove data that is no longer needed for the account. Some records stay in place if we need them for disputes, audits or security checks.

Session cookies help us keep you signed in and recognise your account between pages. If you clear them, you may need to verify again, and some legal forms may not remember what you entered.

Use the contact path inside your account and choose the legal subject line. That gives us the right record on the first pass and lets us reply with the status of your request.