Reference

Terms & Conditions for 4ra Accounts

4ra sets out the rules for account access, wallet use and service changes in one place.

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4ra Terms & Conditions for 4ra Accounts
HELP PATHS

Where To Send Questions

If any clause feels unclear, send it from your registered account so we can match it to the right profile.

Account form Use the help form in your account for term questions, wallet checks or a…
Email desk If you prefer email, send the same details from your registered address.
Chat desk For quick clarifications, open chat after you sign in.
KEEPING RECORDS

How We Handle Your Data

We keep only the records needed to run your account, process wallet actions, answer queries and meet record-keeping duties.

Data use

We use your account details, payment references and support messages to run the service, settle queries and keep a trace of key actions. We do not use them for anything outside the stated terms.

Cookies

Cookies help us keep the session active, remember language choices and reduce repeated logins. They also help us spot unusual access patterns, which keeps account changes tied to the right device.

Account security

Use a private password, keep your OTP to yourself and check the device you use for sign in. If you notice unknown access, tell us at once so we can lock the session and check the record.

Record retention

We keep transaction logs, support history and notice records for the time needed to handle disputes, tax checks and other legal duties. After that period, we remove or archive them under the rule that applies.

Change requests

If your name, phone number or address changes, send the request from the registered contact and add the proof we ask for. We update only after the details match our record checks.

Contact trail

For any correction, access issue or terms question, keep the message thread and the date you sent it. That trail helps us find the right record and reply with the next step faster.

Common Questions About Terms

These answers cover the parts people ask about most: when the terms start, how changes work, what we keep, and how you can contact us about a correction or access issue. If your case depends on local law, we follow the rule that applies in your state or region and explain the next step from there.

They apply when you access 4ra from India or any other place where local law permits use. If local law adds a rule, that rule comes first and this page fills the remaining gap.

Yes. When we change account rules, wallet steps or service limits, we post the updated text here. The current version governs future use, so check this page again before you act on a change notice.

We keep account details, payment references, support messages and session data needed to run the service, handle disputes and meet record-keeping duties. We keep them only for as long as the rule set or law requires.

Send the request from your registered email or account form, state the change and add any proof we ask for. We check it against your profile before we update contact details or account records.

Not always. UPI, Paytm, PhonePe and Google Pay appear only where the method is available and allowed for your account type or region. If one method is missing, the wallet may show another permitted option.

Our support team handles clause questions, access issues and notice disputes. Share the section name, the date you saw it and your registered details, and we will explain the next step or the right contact path.

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